+92 306 171 4117
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CONTACT EMPIRE WATCHES

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LOCATION

Pakistan

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PHONE & WHATSAPP

+92 306 171 4117

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EMAIL ADDRESS

empirewatchesofficial@gmail.com

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WORKING HOURS

Mon - Sun, 10:00 AM - 10:00 PM

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DIRECT SUPPORT

Need immediate assistance regarding an order or product detail? Reach out to our dedicated support concierges directly.

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HELP & FAQS

FREQUENTLY ASKED QUESTIONS

How long does delivery take across Pakistan?

Standard delivery takes 3 to 5 working days for major cities like Lahore, Karachi, Islamabad, Rawalpindi, and Peshawar. Remote areas may take up to 6 working days.

Is Cash on Delivery (COD) available for all orders?

Yes! We offer 100% Cash on Delivery nationwide. You only pay when the rider hands you the package at your address.

What does the 1 Year Official Warranty cover?

Our 1 Year warranty covers all internal mechanical and quartz movement defects. It excludes normal wear and tear on straps or accidental physical damage to the glass.

How do I request an exchange or refund?

Simply contact us on WhatsApp (+92 306 171 4117) within 7 days of receiving your package. Refer to our Return & Refund Policy page for detailed steps.